How do I order paper on your website?
To place an order with our company, all you need to click is ‘Order now’ and you will be directed to the order page. In the page, you will be required to fill your complete contact information such as email and phone contacts to allow us send you the completed order as well as contact you in case an issue arises.
I have files that I need to upload, how do I do it?
We have provided various ways in which you can attach and send additional files or extra information to us, which you may need your writer to use in completing the assignment. The first option you have is to upload the in your profile (customer’s account). The customer’s account (under your name) is created automatically, once you place an order with us. Another option, which you may use, is to send us the files directly to us via our official email, which is firstname.lastname@example.org.
In case you encounter some difficulties in uploading the files, you should feel free to contact our support team, via our Live Chat and one of our customer care representatives shall direct you.
How long will it take you to complete my paper?
The duration of completion of your essay, research paper, dissertation or any other custom paper will vary with the deadline you have given to us. However, we always work hard to process all our orders within 24 hours, after the order has been placed. The completion time also depends on other factors such as the urgency of the order placed, the level of the writer that is chosen by the client as well as the instruction given by the client. Sometimes, we may realize that because of the nature of the instructions were given or the nature of the order, more time would be required. In such a situation, we contact with our customers to request for additional time if it is possible. However, we make sure every effort is made to complete and deliver the order on time.
How will I receive my ordered paper after you have finished writing it?
Once you have placed an order with us, a personal account/personal profile is automatically created in the system, where you can log in and continue checking the progress of your order. Once our writers complete the order, it will be uploaded to the system, where you will view it in your personal profile, and you can easily download it from there. However, upon your request, we send the completed paper directly into your email, in addition to uploading it on the customer’s profile.
Can I be able to monitor the progress of the order or request the writer to send me a draft?
We consider that as a right to our customers. When you log in to your personal account, you can easily chat with your writer via messaging to inquire about the progress of your order. However, our writers are highly advised to keep uploading the progress of their work, so as the customer can keep track on the progress of his or her order.
In case, my instructor makes some changes concerning my ordered paper, can I be able to send the changes to you and your writer before the order is finished?
Our customers are allowed to amend the instructions according to the current instructions of their lecturers, without being charged any extra cash. However, the amendments should not violate the initial instructions placed the order.
Is there a way in which I can communicate with the writer who has been assigned my order?
You can use your personal account/personal profile to communicate with your writer at any time, by writing him/her a message. The message will directly be directed to him or her. If you do not receive the feedback with certain duration, then you can notify any of our customer care representatives, who will in turn notify the writer about your message, and demand an immediate reply to your concern.
Are there any extra charges besides what I see on your website as I order?
Absolutely No. At Essaybureau.co.uk, we have maintained the highest level of honesty and respect to all our writers. It is for this reason that we do not have any extra hidden charges, other than the price, which is displayed on the calculator when you are making the order.
Am I guaranteed that the writer handling my order is qualified?
In Essaybureau.co.uk, the professionalism and qualification of our essay writers are our core concern. Before we hire a writer, we ensure that he/she is a qualified professional, with verifiable academic qualifications. Before assigning any order to a writer, we have to review his/her field of specialization before assigning it to him/her. Therefore, apart from assuring you that the writer handling your paper is committed and willing to write, we can comfortably assure you that the writer is a qualified one.
Will you meet my deadline?
Our company is fully committed to ensuring that all the papers, including essays and dissertation are completed and delivered within the stipulated duration, without compromising on the quality of the paper. However, we recommend that all the writers should ensure that they give all the instruction when they are placing the order. This will ensure ample time to the writer, to analyse the order, work on it and complete it on time. Attaching late instructions may interfere with completion of the order on time.
Can you guarantee that my paper will be free of plagiarism?
Essaybureau.co.uk acknowledges plagiarism as the greatest enemy in research paper writing. As a result, all the papers are checked for plagiarism before they are sent to the customers, with our anti-plagiarism software to ascertain that the product is 100% original.
Will I get the satisfaction I need on getting my completed paper?
Satisfaction of our clients is our key concern, and it is what has maintained us in the industry. We ensure that our customers get 100% satisfaction. We advise and strictly ensure that our writers adhere to all the instructions given by the customers so as to ensure their maximum satisfaction through quality papers.
What will happen if I am not satisfied with the paper, will you revise it for me or refund my money?
Our core goal is to offer you a product that is fully satisfactory. In case you have received your paper, and you find unsatisfactory, then you reserve all the rights to request a revision of the same, without any additional charges. If you still not satisfied with the custom paper after the revision, then you can request as many revisions as possible until you are satisfied.
Security and Confidentiality
Am I assured of my security regarding my credit card data as I order? Do you store the data in any way?
We ensure that the sensitive and personal information of our customers are treated with the utmost security standards for this industry, using the of modern SSL encryption. To ensure a guaranteed security of your private information, we work in collaboration with the globally recognized corporations in the security business processing.
Am I assured regarding privacy and confidentiality when dealing with your company?
We highly value and guarantee your confidentiality and privacy. We will highly respect your privacy, and never disclose it t any third party.